xv66 Terms & Conditions

These Terms & Conditions ("Terms") govern the relationship between xv66 ("the Platform", "we", "us", "our") and any individual ("Player", "User", "you", "your") who registers an account on, accesses, or otherwise uses the services available at xv66.onl and any associated sub-domains or mobile-optimised versions of the same website.

xv66 operates an online casino and sports betting platform serving players in Bangladesh. Our services include, but are not limited to, sports betting (including BPL, IPL, T20 World Cup, and international cricket markets), slot games sourced from studios including Pragmatic Play, Microgaming, NetEnt, and Spribe, live casino tables powered by Evolution Gaming and Ezugi, and crash games such as Aviator. All services are offered subject to the conditions set out in these Terms.

By creating an account on xv66, you confirm that you are at least 21 years of age, that you are accessing the platform from a jurisdiction where doing so is not prohibited by applicable law, and that all information you provide during registration is accurate, current, and complete. xv66 reserves the right to request identity verification documents at any time to confirm eligibility.

These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and xv66.

Access to and use of xv66 services is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the platform:

• Age: You must be 21 years of age or older. xv66 operates a strict 21+ policy. Any player found to be under 21 years of age will have their account immediately suspended, all pending withdrawals cancelled, and any winnings forfeited.
• Jurisdiction: You are solely responsible for determining whether accessing xv66 is lawful in your jurisdiction. By registering, you represent that your use of the platform does not violate any law or regulation applicable to you.
• Single Account: Each player may hold only one registered account on xv66. The creation of duplicate accounts is strictly prohibited and may result in permanent suspension of all associated accounts and forfeiture of all balances.
• Personal Use: Your xv66 account is strictly for personal, non-commercial use. You may not use any automated device, script, bot, spider, or other automated means to access, use, or interact with any part of the platform.
• Own Identity: You must register using your own true identity. Registering on behalf of another person, or using a false identity, is a material breach of these Terms.

To access real-money games and betting markets on xv66, you must complete the registration process. During registration, you will be asked to provide personal information including your full legal name, date of birth, contact number, and preferred payment method details. You warrant that all information supplied is truthful and accurate.

xv66 operates a Know Your Customer ("KYC") verification process in line with responsible gaming and anti-money laundering best practices. We may request that you submit supporting documentation — including a government-issued photo identification document and proof of address — before processing your first withdrawal or at any point during your account lifetime at our discretion.

Failure to complete verification within the timeframe requested by xv66 may result in the suspension of withdrawal privileges until verification is satisfactorily completed. xv66 will not be liable for any delays in withdrawal processing caused by a player's failure to supply the requested documentation in a timely manner.

You are responsible for maintaining the security of your account credentials. You must not share your username or password with any third party. In the event that you suspect unauthorised access to your account, you must notify xv66 immediately at support@xv66.onl. xv66 accepts no liability for losses arising from unauthorised account access where the player has failed to take reasonable steps to protect their credentials.

xv66 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are denominated in Bangladeshi Taka (৳). The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500.

Deposits are typically credited to your xv66 account balance immediately upon confirmation from the payment provider. xv66 does not accept deposits from third-party accounts — the payment source must match the registered account holder's name. Deposits made from a third-party account will be reversed and the associated account may be suspended pending investigation.

Withdrawal requests are processed within the timeframes specified on the platform at the time of your request. Withdrawals to bKash and Nagad are typically completed within two minutes during normal operational hours. Withdrawals processed outside business hours, or those subject to additional verification, may take up to 24 hours. xv66 reserves the right to apply a processing review period to any withdrawal, particularly where bonus funds have been recently credited or wagering requirements have only recently been met.

xv66 does not charge fees on standard deposits or withdrawals; however, your bank or mobile financial service provider may apply their own transaction fees, over which xv66 has no control. Players are advised to check their provider's fee schedule independently.

All withdrawals are subject to the completion of any applicable wagering requirements attached to bonus funds. Attempting to withdraw funds that have not met their wagering conditions will result in the bonus balance being forfeited and only the original qualifying deposit amount being released for withdrawal.

xv66 offers a range of promotional bonuses to new and existing players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions aligned with events such as BPL season, Eid, and Pohela Boishakh. Each promotion is subject to its own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates, which are published on the relevant promotion page at the time of the offer.

The following general conditions apply to all xv66 bonuses unless the specific promotion's terms state otherwise:

• Bonus funds may only be used on eligible games as specified in the promotion's terms.
• Wagering requirements must be met within the stated validity period. Expired bonus funds are forfeited without compensation.
• Only one bonus may be active on your account at any one time. Claiming a new bonus before fulfilling the wagering requirements of an existing one will result in the forfeiture of the outstanding bonus balance.
• xv66 reserves the right to amend, suspend, or withdraw any promotion at any time and without prior notice. Changes will not affect bonuses already credited to player accounts at the time of the change.
• Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, or exploiting game mechanics to meet wagering requirements at reduced risk — is a breach of these Terms and will result in forfeiture of all associated winnings and potential account suspension.

xv66 is committed to providing a fair and secure gaming environment for all players. The following conduct is strictly prohibited and constitutes a material breach of these Terms:

• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market.
• Chip Dumping: Deliberately transferring chips or funds to another player through intentional losses.
• Exploitation of Software Errors: Taking advantage of any error, bug, or malfunction in the platform. Any winnings resulting from a software error are void and will be reversed.
• Fraudulent Chargebacks: Initiating a chargeback or payment reversal with your bank or payment provider after funds have been deposited and used on the platform.
• Money Laundering: Using xv66 to process, conceal, or transfer the proceeds of criminal activity. xv66 cooperates fully with any law enforcement investigation into suspected money laundering activity.
• Automated Play: Using bots, scripts, or any other automated tool to place bets or interact with the platform without genuine human input.

Where xv66 has reasonable grounds to suspect that a player has engaged in any prohibited conduct, xv66 reserves the right to immediately suspend the account, freeze the account balance pending investigation, void any bets or winnings generated during the period under review, and permanently close the account if the investigation confirms a breach.

All content on the xv66 platform — including but not limited to the xv66 brand name and logo, website design and layout, text, graphics, game interfaces, promotional materials, and software — is the intellectual property of xv66 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the xv66 platform for personal, non-commercial purposes in accordance with these Terms. You may not reproduce, copy, modify, distribute, publish, transmit, or create derivative works of any xv66 content without prior written consent from xv66. Any unauthorised use of xv66 intellectual property may result in account termination and legal action.

To the maximum extent permitted by applicable law, xv66 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the xv66 platform or its services. This includes, without limitation, any loss of funds, loss of profits, loss of data, or loss of business opportunity.

xv66 provides its services on an "as available" basis. While we make every reasonable effort to ensure continuous uptime, xv66 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled maintenance windows will be communicated to players in advance where reasonably practicable.

xv66 is not responsible for the content, accuracy, or availability of any third-party websites or services linked from the xv66 platform, nor for any losses arising from your use of such third-party services.

You may close your xv66 account at any time by contacting our support team at support@xv66.onl. Upon requesting closure, any outstanding wagering requirements attached to active bonuses will be forfeited. Your verified real-money balance (excluding bonus funds) will be returned to you via your registered payment method, subject to standard withdrawal processing times and any applicable identity verification requirements.

xv66 reserves the right to suspend or permanently close any player account at its sole discretion, without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or misleading information during registration or verification.
• Failure to complete identity verification within the requested timeframe.
• Suspected or confirmed engagement in fraudulent, criminal, or prohibited conduct.
• Player-initiated self-exclusion request under the Responsible Gaming policy.

Where an account is closed due to a breach of these Terms, xv66 reserves the right to withhold any balance pending the outcome of an investigation. If the investigation confirms a breach, the balance may be forfeited in accordance with these Terms.

xv66 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via a notice displayed upon login or by direct notification to your registered contact details at least 7 days before the amended terms take effect, unless the change is required immediately for legal, regulatory, or security reasons.

Your continued use of the xv66 platform after the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree with the amended Terms, you must stop using the platform and may request account closure in accordance with Section 9 of these Terms.

The version of these Terms displayed on the xv66 platform at any given time is the current, binding version. We recommend that you review these Terms periodically to stay informed of any updates.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which xv66 operates. Any dispute relating to these Terms or your use of the xv66 platform that cannot be resolved through direct communication with our support team will be subject to binding arbitration in accordance with the rules of the applicable arbitral institution.

Before initiating any formal dispute resolution process, you agree to contact xv66 in good faith at support@xv66.onl and allow us a reasonable opportunity of not less than 30 days to resolve the matter internally. Many disputes can be resolved quickly and informally through direct communication with our support team.

Nothing in these Terms limits your statutory rights as a consumer under applicable law.

If you have any questions about these Terms & Conditions, or wish to raise a concern regarding your xv66 account, please contact our support team using the details below. All correspondence should be in English to ensure timely and accurate handling of your query.

Email: support@xv66.onl (plain text — not a clickable link)

Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

xv66 aims to respond to all support enquiries within 24 hours. Complex account or payment matters may require additional investigation time, in which case we will acknowledge your query and provide a realistic resolution timeline.